At IceStar, we don’t just deliver chiller systems — we deliver confidence. From design to manufacturing to lifetime service, every solution we offer is tailored to meet the toughest industrial demands with precision, speed, and reliability.
Each system is custom-designed to fit your capacity, environment, and industry requirements.
Up to 15% more energy savings with advanced heat exchange and control technologies.
Delivery in 20–30 days — faster than most global brands.
Built with Siemens PLCs, Bitzer compressors, and other world-class components.
Optional 24/7 remote monitoring and control via advanced IoT system.
High performance without the high price tag — maximize your ROI.
Our production base is equipped with state-of-the-art machining centers, automated assembly lines, and professional R&D labs.
With over 20 years of experience, IceStar offers:
➡️ Result: IceStar bridges the innovation gap with a modern, user-friendly, and smart control ecosystem designed for future scalability.
IceStar, leveraging cutting-edge engineering and R&D, offers:
Result: For many industrial applications, IceStar’s systems deliver up to 15% lower energy consumption under similar load conditions while maintaining reliability.
Initial procurement cost is a critical factor for many project managers and procurement officers.
IceStar provides:
Result: Customers save 20–40% in upfront costs and benefit from faster project execution, while enjoying comparable system lifespan and performance.
IceStar excels in offering tailored solutions:
Result: IceStar provides greater adaptability for complex or unique operational requirements across industries like pharmaceuticals, plastics, metallurgy, and food processing.
Buyers often worry that lesser-known brands might compromise on quality or lack global support. While this can be true in some cases, IceStar prioritizes reliability as a core brand value.
Key IceStar service features:
Result: IceStar delivers exceptional uptime and peace of mind, with service responsiveness that often exceeds expectations.
Once we receive your chiller inquiry, our team will get back to you within 24 hours via email or phone. We take into account all the specific requirements you provide and ask a few additional questions to ensure we customize the chiller to your needs.
Typical questions include details about the installation environment, required cooling capacity, size specifications, and the intended application.
Through effective communication, the IceStar team ensures you receive the best guidance to choose the ideal chiller system for your project.
Once we have gathered all the details from your inquiry via email or phone, we review your specific requirements and forward them to our expert engineers. They then assess the manufacturing costs based on the application needs and provide a tailored solution.
Once the design and cost estimates are finalized by our engineering team, we will send you a detailed quotation. This will include a comprehensive review of the chiller specifications, cost, cooling capacity, size, and more. The quote will help you make an informed decision by comparing the cost and other essential factors.
Our engineering team is dedicated to offering the best possible solution tailored to your chiller needs.
Once you review the quote or other solutions provided by our team, you may have questions regarding discounts, delivery time adjustments, or other terms. We are happy to address all your concerns and work towards a mutually beneficial agreement.
After resolving any queries, we finalize the deal and await your confirmation to proceed with the order.
Once the deal is confirmed and we receive your order, our manufacturing team begins by sourcing the required components, such as compressors, evaporators, condensers, and more, based on your specific needs.
After all materials are gathered, our engineers start the production process, ensuring every stage is carefully monitored to maintain the highest quality standards. We prioritize using reliable, high-quality materials that best suit your order.
Once manufacturing is complete, the chiller undergoes rigorous testing in our Quality Control department to ensure it meets all specifications and performance requirements.
Throughout the production process, we keep you informed about the manufacturing timeline and estimated delivery date. Once the final testing is completed, the chiller is securely packed in wooden crates to ensure safe transportation.
As per our agreement, we will deliver the chiller to your specified location via sea or air. You will also receive all necessary shipping documents to facilitate the smooth arrival and claiming of your chiller.
Along with your chiller delivery, we provide all essential documentation, including a hard copy of the installation instructions. Please review these carefully to ensure proper installation.
If you prefer a digital version, feel free to request it, and we will send it to you via email.
Should you encounter any issues during installation or operation, our technical team is available to assist you at any time, offering expert support and guidance to ensure smooth operation.
IceStar offers a 24-month warranty on all chillers. If you encounter any issues during this period, simply contact us, and we will replace faulty components with spare parts and provide free technical support.
If your chiller is running smoothly and you're satisfied with our products, feel free to reach out to our sales team for any re-order requests. We’ll be happy to assist you with your next purchase.
info@icestartec.com
